Frequently Asked Questions

We've answered all the common questions you may have before ordering a custom box.

Can I get a sample before placing an order?

Yes, you can place a sample request before placing an order. Please note that samples are only available on request and are paid.

Can I provide my own artwork?

Absolutely, you’re warmly welcome to share your own artwork. Just get in touch to our design department and they’ll guide you about the specifications and formats.

How do I know if my design is ready to print?

Our proficient design department will thoroughly review your submitted artwork for errors i.e. blurriness or resolution. If they find any issue, we’ll notify you immediately with the proof and work to resolve it.

Can I print inside the box?

Of course, you can print inside, outside, or even both sides of your product packaging box. There will be additional charges for printing on both sides.

Do I need to pay for plates or die charges seperately?

No, there is no need to pay additionally for plates or die, including shipping. There are no hidden charges, you just have to pay what is already quoted in the final price

What factors affect the pricing?

Usually, pricing is affected by five main factors: • Material • Dimensions • Box Style • Quantity • Ink Usage. Bulk ordering is an effective solution because you get wholesale prices for custom boxes. If you’re interested in getting more information about pricing, feel free to reach us at any time. We’ll be happy to guide you.

When will I receive my custom product boxes?

Standard time for packaging production is 10-12 business days, include 3 to 4 additional days for delivery. If you need rush delivery, feel free to share we can expedite the order.

Can you ship outside the United States?

Yes, we can ship your packaging to outside the USA. You just have to make sure that the box size and weight meet the restrictions of the shipping company.

Are there any hidden charges?

No, there are no hidden or additional charges. The final quotation shared with you is the only price you need to pay for custom box packaging.

How do I choose the right packaging material for my product?

We have experts available to assist you throughout the process. They’ll help you with their expertise and experience to select the right material for your product based on the size, weight, and protection demand.